Hello. My name is Noxtol and i have been on neme for around 2.5 years now, you may know me from Drugwars, Skyblock, Factions. 3 WEEKS ago today i bought /smelt on drugwars, this was $12 and i was excited about the purchase. When it said i got it in chat, it did not work. I understood it didnt work, it was the first day after the reset and things happen, i reported the issue to staff and waited. 1 WEEK from the purchase i made a support on the website, i was told they were working on the issue and would have it resolved soon. i was a bit annoyed now, but still not bad. 2 WEEKS From when i purchased this i made another forum, this time no one even responded to it, this made me angry now, i would never have bought and payed to donate for this server if i was not going to get what i payed for, and be blown off when i tried to deal with it. TODAY Today has now been 3 WEEKS Since i bought smelt it STILL Does not work!!!! What has gone on to let people wait this long for what they pay for!!! Atleast give them something for their waiting, or refund them their money. I was essentially scammed by the server. You dont buy a new ps4 to not be able to play on it for 3 WEEKS. I have never complained or had issues on this server before. this is outragous that this happened to me and maybe now someone can handle this and help me get what i deserve.